We are closing 2021 with some new features and improvements in Rocket.Chat. Let's see what Rocket.Chat 4.3.0 brings. 🚀
Please visit the official release notes for the whole list of improvements and bug fixes.
Team Collaboration
Edit icon displayed next to any changed message in thread
Before, the Edit icon could only be seen next to the initial message in a thread; now, it may be seen next to any changed message. It increases transparency and makes it easier to spot content that has changed.
Multiple RC roles can be assigned to an LDAP group
Instead of mapping a single LDAP group to a single Rocket.Chat role, it is now possible to assign multiple roles to an LDAP group. It's feasible, for example, to make all users in your HR department on Active Directory both Moderators and Chat Auditors on Rocket.Chat. Learn More.
Custom user status visible
Whether in a meeting or taking a break from work, your teammates will now get a quick sense of your availability by seeing your custom status. Learn More.
Omnichannel
Configuration of Fallback Departments
This long-awaited feature lets companies configure fallback departments to receive conversations when agents from the primary department are unavailable, thus reducing service response time and consequently increasing customer satisfaction. Learn More.
Location sharing on WhatsApp
Our WhatsApp Business channel now fully supports sharing location option. Because WhatsApp users are accustomed to sharing their current location with friends and family, they expect the same level of service when communicating with businesses. Companies that provide delivery services, for example, can create custom automation based on the platform's native location sharing. Learn More.
Marketplace
Category filters added to Apps
Admins will be able to discover available apps in the Marketplace or search through Installed apps more easily and quickly with the help of category filters. Learn More.
Improved error messages and pages
We improved the error messages and pages to inform the users better if something went wrong during their navigation through Marketplace.
Apps Engine
Action buttons
To help users access Apps features without relying only on Slash Commands, we introduced Action shortcuts within Rocket.Chat Apps. Developers can add action items in different menus through Rocket.Chat UI, such as:
✔️Room Menu
✔️Message Composer Menu
✔️Message Menu
Contextual Bar
Rocket.Chat Apps are now allowed to open contextual bars inside the room's UI. It will enable users with an uninterrupted experience when performing contextual action and using any other app feature.
Cloud Services Portal
Revamped Cloud Login
Revamped Cloud login for SaaS and Self-hosted workspaces brings a better, passwordless user onboarding experience.
Improvements in Enterprise trial
To improve Enterprise trial onboarding and experience, we enhanced Apply Offline License and Register Offline Workspace modal windows.
Consolidated the trial provision of 30 days for SaaS trial
Mobile App
New permission for uploading files
New Allow file upload on mobile devices permission can be used to prevent users from uploading unwanted content when necessary.
Check the full changelog for the latest Mobile app release.
Still not using Rocket.Chat mobile app? Download it on the App Store or get it on Google Play.
How to update your workspace to version 4.3.0?
Cloud-hosted workspaces
The release happens automatically on our cloud, so no further action is required from your side. However, remember that upgrading instances might take a few weeks since we wait for the more stable release, so please reach out to our support team if you need to update your version sooner.
Self-managed workspaces
Depending on the installation mode, you might need to update your server manually. Check out our documentation for instructions.
Still not using Rocket.Chat?
Take the first step by starting a free trial.
Frequently asked questions about <anything>
- Digital sovereignty
- Federation capabilities
- Scalable and white-labeled
- Highly scalable and secure
- Full patient conversation history
- HIPAA-ready
- Secure data governance and digital sovereignty
- Trusted by State, Local, and Federal agencies across the world
- Matrix federation capabilities for cross-agency communication
- Open source code
- Highly secure and scalable
- Unmatched flexibility
- End-to-end encryption
- Cloud or on-prem deployment
- Supports compliance with HIPAA, GDPR, FINRA, and more
- Supports compliance with HIPAA, GDPR, FINRA, and more
- Highly secure and flexible
- On-prem or cloud deployment