12M+ users in over 150 countries trust Rocket.Chat

MS Teams is susceptible to attacks as it doesn’t offer end-to-end encryption

Firstly, we’d like to give a quick nod to the team at Microsoft for what they’ve built. It does what it’s supposed to do, and it does it well - but it isn’t built for privacy-conscious organizations.

So why companies [.c-red]choose Rocket.Chat Over Microsoft Teams?[.c-red]

In short: Rocket.Chat is centered around legal compliance, scalability, and enterprise-level customizations.

Rocket.Chat offers much more flexibility and security than MS Teams. You can access the source code, access and build integrations, APIs, and more, enabling you to customize the platform to your specific needs.

Furthermore, although Microsoft Teams states they do not use or share your information for any purpose, it is still vulnerable to their security parameters and policies. Rocket.Chat removes that risk.

Here are 7 reasons why companies pick Rocket.Chat over MS Teams

You are not forced to use MS Teams together with Office anymore

Microsoft has unbundled Teams from the rest of the Office suite and now it is purchased separately. Now, you have more choice in choosing your collaboration software. Why not go for a more secure, GDPR-compliant tool like Rocket.Chat?

Decide where to house your data - On-premise or in the cloud

MS teams is a cloud-based offering that doesn’t support on-premise deployment. Rocket.Chat offers numerous deployment options and even allows for air-gapped deployments, which is critical for security-conscious organizations.

Rocket.Chat lets you connect with MS Teams and Slack users

MS Teams lets you message people in other companies, such as vendors, partners, and suppliers - as long as they are also using Microsoft Teams. Rocket.Chat lets you connect across platforms - so you don’t ever have to ask: Are you on Teams?

Data security and protection in every conversation

MS Teams is a SaaS-only solution. While the cloud security is robust, the data still flows through somebody else’s servers, making it susceptible to attacks. Besides the self-manage deployment option, Rocket.Chat offers an extra layer of data protection.

Single secure platform for chat messages, video conferencing & projects

Rocket.Chat and Pexip’s joint offering allows organizations to consolidate their chat messages, video communication, and projects into a single location while maintaining the security of their data.

The ecosystem of apps beyond Microsoft world

Rocket.Chat works for any organization, regardless of their existing tech stack. It offers an ecosystem of app plugins across platforms (beyond Microsoft world), made available via our marketplace.

Rocket.Chat is an open-source software, while MS Teams is proprietary.

Microsoft Teams is proprietary (closed-source), which limits the possibilities of customizations and creates uncertainties about data ownership and control. Rocket.Chat offers unlimited customizations, and the users can influence the roadmap.

Ready to talk?

Learn why security-conscious organizations choose Rocket.Chat

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Still not convinced? No problem.

Here’s an in-depth feature comparison of Rocket.Chat vs Microsoft Teams.

Rocket.Chat

Microsoft Teams

Open Source

Full access to source code, server APIs, libraries, and influence on the roadmap

Hosting

SaaS

Self-hosted

On-premise

Team collaboration features

Teams and channels

Discussions

Voice, video, and screen sharing

File, image, and link sharing

Unlimited message history

Unlimited channels

Federation (connect across other platforms and servers)

High availability (deploy in multiple instances to form a cluster)

Read receipt

White labeling

Integrations beyond MS Teams apps

Customer service features

Manual & Auto Chat Routing

Queue Management

Agent office hours configuration

Facebook, Whatsapp, Twitter Integrations

Email Inbox

SMS & CRM integrations

Analytics and Real-time monitoring dashboards

Chat tagging and forwarding

Data sovereignty

Private network deployment (SaaS or Self-managed)

No third party monitoring

Verifiable data retention policies in every plan

Post incidents reports

Privacy

End-to-end encryption of all data

ISO 27001 (external audit)

Data loss prevention (DLP)

SSO beyond Office 365 Apps

Multifactor authentication in every plan

ID-only push notifications

Apps

Native apps for iOS, Android, Windows, Mac and Linux

Words from our customers

Stefan Teubner

IT Project Leader, Audi Business Innovation GmbH

Mike Schwartz

CEO & Founder at Gluu

“Slack wasn’t a real alternative for us at that time, because it was SaaS. ”

“For data privacy concerns, we needed something that we could host ourselves. Rocket.Chat really speeds up the process of collaborating with our external partners, as well as internally. It allows us to share information really fast, very effectively, and in different ways.”

Stefan Teubner

IT Project Leader, Audi Business Innovation GmbH

“A huge differentiator to win more business…”

“Thanks to Rocket.Chat, we figured out how to deliver and win customers without sending engineers on site. The Omnichannel Feature enables us to provide enterprise-level support, a huge differentiator to win more business.”

Mike Schwartz

CEO & Founder at Gluu

Rocket.Chat

Element

Mattermost

Slack

Microsoft Teams

Skype for Business