Rocket.Chat included in The Forrester Wave™: Secure Communications Solutions, Q3 2024

Rocket.Chat is proud to be included in the Forrester Wave: Secure Communications Solutions, Q3 2024. 

The Forrester Wave: Secure Communications Solutions, Q3 2024 lists the providers that matter the most, showing how each measures up and helping security experts select the right one for their needs.

‍The full report is exclusively available to Forrester clients or for purchase on Forrester's website. 

What the Forrester inclusion means for Rocket.Chat

In an age when data breaches and cyber threats are becoming more common, secure communication is no longer a luxury but a necessity. Businesses and organizations must ensure that their communications meet data privacy standards and can withstand changing cyber threats.

Rocket.Chat's inclusion in the Forrester Wave: Secure Communications Solutions, Q3 2024, validates, for us, our position in the category and demonstrates our dedication to providing a secure and flexible communication platform that meets the diverse needs of critical infrastructure enterprises, government agencies, and other organizations that prioritize data privacy.

"Being included in The Forrester Wave: Secure Communications Solutions, Q3 2024 demonstrates, in our opinion, our commitment to meeting the highest standards of secure, compliant, and sovereign communications. Rocket.Chat's mission is to provide businesses and governments with the flexibility and control they need to enable a safer, more transparent communication ecosystem—whether within their teams or with their customers and citizens. To our customers, partners, and the open-source community, thank you for your continued trust and support."

Gabriel Engel, CEO of Rocket.Chat

Building the most flexible secure communications platform

Data sovereignty 

Our platform provides end-to-end encryption, on-premise, even air-gapped deployment options, flexible retention policies, and extensive control over data access, making it an ideal solution for organizations that handle sensitive data. 

Rocket.Chat adheres to various data protection standards, including GDPR, CCPA, LGPD, and HIPAA, ensuring that organizations can meet regional and industry-specific data sovereignty and privacy requirements.

Unified communications

Rocket.Chat is a centralized communication platform that eliminates the need for various tools and allows seamless communication between teams, partners, customers, and citizens. Government organizations and critical infrastructure enterprises looking to bridge the gap between internal and external communications benefit from unified interactions and increased productivity while maintaining the highest security and data privacy levels. 

Unparalleled flexibility 

We understand that every organization has unique needs, which is why our platform is designed to make it possible to tailor communication workflows that are perfectly aligned with unique organizational needs.  

Rocket.Chat supports private cloud and on-premise deployment, allowing customers to host their data where they feel most secure.

Rocket.Chat's modular architecture enables seamless integrations with other tools and platforms but also provides developers with a toolkit to create custom apps and extend Rocket.Chat’s functionality in weeks, not months. 

For organizations looking to embed chat functionalities in their existing apps and solutions, we provide in-app chat APIs, SDKs, and iframe to create chat experiences just the way they need.

AI with a privacy-first approach

Unlike many proprietary AI offerings, Rocket.Chat allows organizations to leverage AI capabilities while maintaining control over their data. What we bring to the table is not a toy, but a purpose-driven tool. 

On-premise AI deployment ensures that sensitive data remains within the organization’s own servers. This provides a significant advantage over cloud-based AI services that require data to be sent to third-party servers for processing. It’s particularly crucial for compliance-heavy sectors where data sovereignty and regulatory compliance are top concerns.

A RAG pipeline lets you enrich your LLM with classified, in-house intelligence without the concern of exposing sensitive data to the public or third parties. RAG can generate responses that are both accurate and conversational, making it an ideal solution for a mission-critical environment where factual accuracy and adaptability are key.

The road ahead

We remain committed to innovating and enhancing our platform to provide our users with even greater value and control. We will continue to focus on expanding our security and productivity features, improving user experience and investing further in protocol communication and connectivity.

To better understand our roadmap and vision, check the recording of our recent Roadmap Reveal webinar. 

Stay tuned for more updates, and don’t hesitate to connect with our team to explore how Rocket.Chat can meet your secure communication needs